Salesforce Customer Portal

Offer your customers a secure login.
Salesforce Customer Portal allows you to provide a secure place online where your customers can login to:

• Update their contact information
• Search for solutions to problems that they’re experiencing
• Submit their issues to your support staff
• Participate in a community of other customers

With Salesforce Customer Portal, your company will have the ability to:

• Publish articles and solutions to frequent customer issues
• Communicate important information about product updates to your clients
• Provide customer support 24/7 without the additional cost of a call center

You can improve your product and service offering by viewing reports on:

• The most frequently researched problems
• The most useful solution articles published by your team

Finally, the Salesforce Customer Portal is an extension of your company’s Salesforce system, so your information is always in synch. The Customer Portal provides a level of individual service your clients want, and deserve, whenever they want it.